We firmly believe that lay counsellors play a vital role in offering emotional support and crisis care to communities who otherwise do not have access to psychological Services.
Whether you are feeling “down” or sad or are questioning whether you or a loved one is suffering from depression or an unknown disorder contact us for emotional support.
Losing someone or something you love is very painful. You may experience all kinds of difficult emotions from deep sadness to anger. At times you may feel like the pain will never go away. Remember that these are normal reactions to
Adults and children face numerous challenges in our world today and all too often a significant stress and trauma in their life exceeds their resources to cope with the situation leading to feelings of distress. However, some people can manage the situation themselves without seeking any assistance. Masithethe Counselling Services (previously called LifeLine East London) has spent the past 35 odd years interfacing with distressed and traumatized adults and children, providing emotional support whilst facilitating the development of and further adaptation of the individuals resilience skills. This then brings the person back into balance allowing the person to cope and recover. Those struggling to get back into balance are referred for professional-level support by Clinical Social Workers, Psychologists and Psychiatrists.
Communicate Solve problems Manage feelings and impulses Understand how other people are feeling & Establish trusting relationships and we strive to develop these skills through all our interventions.
Telephonic and person-to-person counselling/crisis intervention and trauma support services for adults and children. Outreach lay counselling and trauma informed care at hospitals, schools and corporate companies. Personal Growth and Counselling Skills Training to community members. Courses for adults. Life skills and leadership training for teenagers. Education and Awareness Presentations on a diverse range of issues i.e. suicide, rape, all forms of gender based violence, grief, stress, anger management, study skills, sexual health, bullying and child abuse prevention. Facilitation of community dialogues on a range of issues from gender based violence including rape, bullying and xenophobia etc. Practical placement and supervision of Social Work and psychology students from institutions. Coordination of the Thursdays in Black. Support groups.
Our Board, Staff and Volunteers believe that by facilitating the building of resilience in adults and children, we act as a catalyst for positive change and the building of a resilient community and society eventually reducing rates of depression, suicide, dysfunction, crime, violence, and corruption. As part of organisational development and our sustainability strategy the organisation changed its name and branding on the 1 March 2014 from LifeLine East London to Masithethe Counselling Services. The name Masithethe when translated from isi-Xhosa means “let’s talk”. Through individuals and community’s engaging, talking and listening we not only build resilience but also mobilize society for change.
Masithethe Counselling Services was established on the 15 March 1985 as LifeLine East London. We have spent the past 35 years interfacing with distressed and traumatized adults and children, providing emotional support whilst facilitating
the development of and further adaptation of the individuals resilience skills. To date we have counselled over 440 000 Buffalo City Residents and surrounding areas.
As part of organisational development and our sustainability strategy the organisation changed its name and branding on the 1 March 2014 from LifeLine East London to Masithethe Counselling Services. The name Masithethe when translated from isi-Xhosa means “let’s talk”. Through individuals and community’s engaging, talking and listening we not only build resilience but also mobilize society for change. We believe in a person’s capacity for positive psychological change when supported through struggles with highly challenging life circumstances.
Years of experience
Courses are facilitated twice a year, in January and July. There is an application form and a selection interview.
Courses cost R600.00. It is worth every cent! If you are struggling financially you can apply for a bursary by writing a letter of motivation. There are also payment options.
Should you successfully complete the Personal Growth you will be invited to attend the Counselling Skills Course.
Once successfully completed there is an induction and internship component. Upon completion of all three phases you will receive a Certificate of Participation which makes you eligible for membership as a counselling volunteer.
This will give us an opportunity to discuss the specifics of your membership and for us to give you more information on what we do. Simply call us on 043 7222 000 .
Want to help us raise much needed funds to support our overhead costs and fill project deficits? It costs us 1.3 million ZAR to run our operations currently and yet there is still so much we want to do for you, our Community. We want to ensure that we continue providing free ‘counselling’ and trauma support services to children and adults. Too many people cannot afford private counselling. We try to fill that gap.
A: Donate your small change to us.
Your small change could change a life. Every cent counts. Coins can be dropped off at the our office or collection can be arranged by calling our office on 043 743 7266.
Host a fundraising event where we are the beneficiary.
Please ensure that you are fundraising under your name or your company’s name. Should you want to do it under Masithethe Counselling Services you would need to contact us to discuss this and for us to give you the appropriate written confirmation. This is necessary to protect both you and us from would be fraudsters.
Participate in the fundraising events being hosted.
Join our mailing list.
Become a regular giver.
Donate a monthly amount into our bank account. A PBO receipt can be provided at the end of the financial year acknowledging your annual donation which you can then submit to SARS as a tax deduction.
Support a specific programme cost by either funding it or donating items.
For example, the monthly staff salary or stipend, stationary items, petrol, electricity, etc.
Help us to tell others about the work we do and to share much needed information.
Call us on 043 743 7266 to set up a meeting where we can share more information, discuss what information you want to share and provide you with some marketing collateral.
Offer professional skills.
We bet you have awesome knowledge and skills to share with us. Let’s talk about what you have to offer. Call us on 043 743 7266. We cannot wait to meet with you.
Telephonic and person-to-person counselling/crisis intervention and trauma support services for adults and children. Outreach lay counselling and trauma informed care at hospitals, schools and corporate companies. Personal Growth and Counselling Skills Training to community members. Courses for adults. Life skills and leadership training for teenagers. Education and Awareness Presentations on a diverse range of issues i.e. suicide, rape, all forms of gender based violence, grief, stress, anger management, study skills, sexual health, bullying and child abuse prevention. Facilitation of community dialogues on a range of issues from gender based violence including rape, bullying and xenophobia etc. Practical placement and supervision of Social Work and psychology students from institutions. Coordination of the Thursdays in Black. Support groups.
Our Board, Staff and Volunteers believe that by facilitating the building of resilience in adults and children, we act as a catalyst for positive change and the building of a resilient community and society eventually reducing rates of depression, suicide, dysfunction, crime, violence, and corruption. As part of organisational development and our sustainability strategy the organisation changed its name and branding on the 1 March 2014 from LifeLine East London to Masithethe Counselling Services. The name Masithethe when translated from isi-Xhosa means “let’s talk”. Through individuals and community’s engaging, talking and listening we not only build resilience but also mobilize society for change.
